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Moitié Cosmetics

YOUR LASH GUIDE

  • LASH APPLICATION
  • LASH REMOVAL
  • MOITIÉ VS SALON LASH EXTENSIONS

LASH APPLICATION

Lash Application

LASH REMOVAL

Lash Removal

MOITIÉ VS SALON LASH EXTENSIONS

Moitié vs Salon Lash Extensions

  • LASH APPLICATION
  • LASH REMOVAL
  • MOITIÉ VS SALON

LASH APPLICATION

Lash Application

CLEAN

STEP 1

Wash your eyelashes with our Foaming Lash Wash and pat dry.

STEP 2

Give your lashes a squeeze a least for 5 seconds with our Lash Curler.

STEP 3

Turn your lash box outwards and use the left side for your left eye and the right side for your right eye.

PREP

STEP 4

Drop 2-3 dollops of glue onto your lash tray, making sure to close your glue while not in use.

NOTE: IF YOU ARE USING HYPOALLERGENIC GLUE, APPLY 2 LINES OF GLUE TO THE TRAY. APPLY MORE IF NEEDED.

STEP 5

Grab the lash segment by the band with your tweezers. Making sure not to pull the lash hairs.

STEP 6

Hold lashes by the hairs to allow band to be exposed.

APPLY

STEP 7

Dip the bottom side of the lash band in glue set for 10 seconds before placing on eyelashes.

STEP 8

Working from the outside of your eye – in. Drag band with glue over lashes before setting and bonding in place over your natural lashes. Making sure your natural lashes are coated in glue – set in desired place and squeeze your lashes and extensions together with tweezers for 15 seconds with a steady grip.

NOTE: SWIPE LASHES WITH MAKEUP WIPES AFTER SQUEEZING EACH SEGMENT. IF YOUARE USING THE HYPOALLERGENIC GLUE, PLEASE WAIT 10-15 SECONDS BEFORE SQUEEZING THEM TOGETHER.

STEP 9

Our lashes are designed to be filled or applied to your natural lashes.

NOTE: DO NOT APPLY LASHES DIRECTLY ON YOUR EYES, EYELIDS OR SKIN.

MIST

STEP 10

Making sure your eyelashes are twins - not sisters. Customize your look by choosing the number of segments used or stacking segments for a more dramatic effect! Use our Nano- Mister 2 minutes after application, spraying on top of your lashes and gently underneath your lashes for 20-30 seconds total.

Note: Nano mister is not a necessary step if you are using the hypo- allergenic glue. But if you are using our professional grade glue, it will help to cure glue immediately and increase the lasting time.

LASH REMOVAL

Lash Removal

PREP

STEP 1

Unscrew the cap of the Lash Remover Jar. Dip the swab into the Jar, and do a small swipe.

STEP 2

Apple an even coat of Lash Removal Gel to the underside of the lashes. You may find it easier to do this if you lift your lashes with your fingers.

REMOVAL

STEP 3

Wait approximately 1-2 minutes for the removal gel to dissolve the glue, then gently pull the lash segments off with our tweezers.

DO NOT USE FORCE TO REMOVE THE LASHES. AS DOING SO COULD DAMAGE YOUR NATURAL LASHES.

CLEAN

STEP 4

After removing all the lashes successfully, wash your face immediately with water, or MOITIÉ Foaming Lash Wash.

MOITIÉ VS SALON

Moitié Vs Salon Lash Extensions

DAY 0

DAY 0: Keep your natural lashes happy.

MOITIE LASHES

Your healthy lashes prior to any lash application.

SALON LASHES

Your healthy lashes prior to any lash application.

DAY 1

DAY 1: Lash Application Day!

MOITIE LASHES

Moitié lashes have a patent-pending underband technology to evenly distribute the weight of the segment on your natural lashes


SALON LASHES

Traditional lash extensions call for 4-5 lash extensions applied to each natural lash. This is what causes breakage between natural lashes at the root due to uneven weight distribution and can ultimately leave lasting damage.

DAY 5

DAY 5: Things are starting to get real!

MOITIE LASHES

At the 5 day mark, our lashes are keeping your natural lashes happy. They’re growing with your lashes.

SALON LASHES

Salon lash extensions have either fallen out or have shown more tension at the root.

DAY 10

DAY 10: Moitié Lashes save the day!

MOITIE LASHES

At day 10, our lashes have survived all trials and have kept your natural lashes happy.

SALON LASHES

Salon lash extensions have strained your lashes and you’re ready to rip them off!

RESULT

RESULTS: FINAL PRODUCT

MOITIE LASHES

With Moitié lashes, you keep your natural lashes and they’re ready for round 2!

SALON LASHES

With salon extensions, your poor lashes have held on for as long as they can but they’re ready to breakfree.. Eek!

LASH APPLICATION

STEP 1.

Wash your eyelashes with our Foaming Lash Wash and pat dry.

STEP 2.

Wash your eyelashes with our Foaming Lash Wash and pat dry.

STEP 3.

Continue the eyeliner steps on the other eye and wait for 10-15 seconds until eyeliner dries. Note: Until eyeliner dries, don't flex your eyelids by opening your eyes too widely, or squeezing your eyes closed.

STEP 4.

Drop 2-3 dollops of glue onto your lash tray, making sure to close your glue while not in use.

Note: our lashes are segmented. this helps with longevity and comfort. every time you open your your eyes, our lashes will not pull your eyelids like single strip lashes do. THE INDIVIDUAL SEGMENTS MOVE WITH YOUR DELICATE EYE MUSCLES, ALLOWING THEM TO FLEX FREELY.

STEP 5.

Grab the lash segment by the band with your tweezers. Making sure not to pull the lash hairs.

STEP 6.

Hold lashes by the hairs to allow band to be exposed.

STEP 7.

Dip the bottom side of the lash band in glue set for 10 seconds before placing on eyelashes.

STEP 8.

Working from the outside of your eye – in. Drag band with glue over lashes before setting and bonding in place over your natural lashes. Making sure your natural lashes are coated in glue – set in desired place and squeeze your lashes and extensions together with tweezers for 15 seconds with a steady grip.

NOTE: SWIPE LASHES WITH MAKEUP WIPES AFTER SQUEEZING EACH SEGMENT. IF YOUARE USING THE HYPOALLERGENIC GLUE, PLEASE WAIT 10-15 SECONDS BEFORE SQUEEZING THEM TOGETHER.

STEP 9.

Our lashes are designed to be filled or applied to your natural lashes.

NOTE: DO NOT APPLY LASHES DIRECTLY ON YOUR EYES, EYELIDS OR SKIN.

STEP 10.

Making sure your eyelashes are twins - not sisters. Customize your look by choosing the number of segments used or stacking segments for a more dramatic effect! Use our Nano- Mister 2 minutes after application, spraying on top of your lashes and gently underneath your lashes for 20-30 seconds total.

Note: Nano mister is not a necessary step if you are using the hypo- allergenic glue. But if you are using our professional grade glue, it will help to cure glue immediately and increase the lasting time.

LASH REMOVAL

STEP 1.

Unscrew the cap of the Lash Remover Jar. Dip the swab into the Jar, and do a small swipe.

STEP 2.

Apple an even coat of Lash Removal Gel to the underside of the lashes. You may find it easier to do this if you lift your lashes with your fingers.

STEP 3.

Wait approximately 1-2 minutes for the removal gel to dissolve the glue, then gently pull the lash segments off with our tweezers.

DO NOT USE FORCE TO REMOVE THE LASHES. AS DOING SO COULD DAMAGE YOUR NATURAL LASHES.

STEP 4.

After removing all the lashes successfully, wash your face immediately with water, or MOITIÉ Foaming Lash Wash.

MOITIE VS SALON

DAY 0: Keep your natural lashes happy.

MOITIE LASHES

Your healthy lashes prior to any lash application.

SALON LASHES

Your healthy lashes prior to any lash application.

DAY 1: Lash Application Day!

MOITIE LASHES

Moitié lashes have a patent-pending underband technology to evenly distribute the weight of the segment on your natural lashes

SALON LASHES

Traditional lash extensions call for 4-5 lash extensions applied to each natural lash. This is what causes breakage between natural lashes at the root due to uneven weight distribution and can ultimately leave lasting damage.

DAY 5: Things are starting to get real!

MOITIE LASHES

Moitié lashes have a patent-pending underband technology to evenly distribute the weight of the segment on your natural lashes

SALON LASHES

Traditional lash extensions call for 4-5 lash extensions applied to each natural lash. This is what causes breakage between natural lashes at the root due to uneven weight distribution and can ultimately leave lasting damage.

DAY 10: Moitié Lashes save the day!

MOITIE LASHES

At day 10, our lashes have survived all trials and have kept your natural lashes happy.

SALON LASHES

Salon lash extensions have strained your lashes and you’re ready to rip them off!

RESULTS: FINAL PRODUCT

MOITIE LASHES

With Moitié lashes, you keep your natural lashes and they’re ready for round 2!

SALON LASHES

With salon extensions, your poor lashes have held on for as long as they can but they’re ready to breakfree.. Eek!

Still need help?

NOT SURE HOW TO APPLY?

Schedule a free video call with our lash experts for your first application.

WATCH TUTORIALS

WHAT TO EXPECT

A 1-on-1 video chat with our lash experts. These lash experts will go through each step in the application with you. Get the latest tips and tricks on how to get the most our of your purchase.

SCHEDULE APPOINTMENT

IF YOU STILL CAN’T APPLY

If you aren’t able to apply the lashes after our video chat, 100% money back guarantee!

LIVE CHAT!

Contact us via Live Chat
24/7, 7 days a week

Call Us!

Give us a call at +1(213) 550-5477
24/7, 7 days a week

Connect with us

Frequently Asked Questions

Can I apply it? Is it easy to apply?

With just a 5-10 minute application, get lashes that last 10+ days. Need help with application? We have customer service specialists available 24/7. Schedule a free 1-on-1 with our lash experts for the best application.

Will these damage my natural lashes?

No. Moitié eyelash extensions are specifically designed to ensure lashes are not damaged during application or removal. Our unique 5-fan segments are adhered to multiple natural lashes with a gentle adhesive and will remain intact for 10+ days. If you’ve ever tried professional lash extensions applied in the salon, you’ll know that dry, split or broken lashes are an all too common side effect for temporary beauty. In the salon model, several lashes are applied to one individual natural lash, resulting in a heavier load that ultimately breaks natural lashes. Moitié’s 5-fan segments distribute weight more evenly by adhering to several natural lashes, reducing the risk of damage.

Are lashes re-usable?

Unfortunately, we wouldn't recommend using the same pair of lashes for more than 10-14 days due to hygiene reasons when using the stronger adhesives.

Do they look real?

Do they ever! That’s why Moitié holds the patent on DIY lash extensions. Our silk designs are soft, fluttery, and will fan-out fully for the most natural lash look available. Plus, as Moitié lash clusters are secured to clear silicone soft bands then applied to natural lashes, they are virtually invisible to the naked eye.

How do I know which style is the best option for me?

Take our style quiz to determine what lashes work best for your eye shape, make-up preferences, and application type. Our silk lashes come in three styles: Natural, Light Glam, and Full Glam.

Do they really last for 10 days? How is that possible?

Yes! If you don’t get the full 10 days of wear, please contact our customer service and we’ll help make it right (usually it’s an issue with application technique). As for how this is possible: We developed a unique bottom-banded lash system that applies over your natural lashes and bonds with our custom-formulated glue. While gentle and light, the glue is incredibly strong once it cures. Since the glue cures with pressure, you can apply the lash segment and make adjustments to its position. Once you’re happy with the placement, just squeeze together with your natural lashes, and voila – the lashes will stay in place for  10+ days!

Can I place them under my natural lashes?

No, our system is designed to be placed on top of the lashes for support and safety.

What if I get the glue or remover in my eyes?

Our ingredients are FDA-approved, so all you have to do is wash your eye out with plenty of water.  As with anything entering your eye, you will have some minor irritation and tearing. However, after you flush your eye out for a few minutes you will be just fine. 

I’m allergic to the glue at the salons, is this different?

You may be the 1% of the population that is allergic to one of the ingredients in our glue, Cyanoacrylate. We suggest you try our hypoallergenic glue instead. It still holds for up to 10 days and is completely hypoallergenic.

I don’t really have eyelashes, can I still apply these to the lids?

No, our system was designed to be applied at the lash line.  However, we have a solution for you! Our MagicStick eyeliner adhesive is safe to apply to the lid.  You simply line the lid and apply the segments to the liner – you're good to go for up to 10 hours!

What happens if I don’t like them?

We want you to find your perfect fit!  We have many styles to choose from, but if you’re unhappy with your choice, we’re willing to change out the style for you.  Many customers also modify the strips by trimming them to their liking and to accommodate eyeglasses as well.

How do I buy refills?

We make it super easy to refill your order. You can sign up for our monthly membership to get a discount and get your refills automatically sent to you each month. The other way is that you can log into https://moitiecosmetics.com/account/login to order them on demand.

How does it work?

It’s quite simple really!  You apply the glue to the base of the segments, then you gently brush your natural lashes with the glue on the base of the segment then apply.  

I don’t like the full look, how can I make it look more natural?

You are in luck! We have many different styles of lashes for you to pick from. If you want something a little more subtle, opt for the “natural lash” option. You can also choose to wear anywhere between 1 - 5 segments depending on the look you are going for.

When will my order ship?

Most orders ship within 4 hours of placement, if you place an order on Saturday after 12 your shipment will be sent on Monday morning.

How can I find the status of my order?

Our company takes pride in keeping the customer informed of their order, we will send a tracking number as soon as the package is being shipped so you can easily see where your order is.  Not only that but our customer service is open 24/7 365 days a week via email, chat and phone. 

Which payment methods do you accept?

We accept most major credit cards and Paypal.

How do I apply a promo code?

Load up your cart with your purchases and before checking out you will see a box to enter the code.  The codes are case-sensitive so enter the code and proceed and you should see your discounts.   Should you need help we are only a text, email or call away.

Is there a Pro discount for makeup artist?

We do have wholesale accounts, for more information send an email to support@moitiecosmetics.com.

Can I cancel my order?

You may cancel an order at any time, however if the order has been shipped we don’t offer refunds, but exchanges or store credit.

Do you offer free shipping?

We offer free shipping on orders over $35 or if you are part of our Smile membership club you can choose to use some of your earned winks to pay for shipping.

Do you ship to PO boxes?

We can ship to PO boxes, however we are not responsible for where the delivery is made or where it is placed once it is sent out. If your facility is set up to receive packages we can send to a PO box.

Are Moitié products cruelty-free?

They absolutely are, our lashes are hand made with fine Korean silk by artisans.  They are certified by PETA as cruelty-free and vegan.

My item arrived damaged, what should I do?

At times the item may arrive damaged due to shipping and handling, please contact us with a picture of the damaged items and we will be happy to send you a replacement.

How do I make a return?

Due to the nature of our products we don’t accept returns.  We do replace items that perhaps you are not entirely happy with, just contact us at support@moitiecosmetics.com.

Still got a question?

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